Privacy Policy for virelathon.com
This Privacy Policy explains how virelathon.com collects, uses, and protects your personal information according to Australian regulations and standards.
Introduction to Your Privacy Rights
Your privacy is important to us at virelathon.com. This policy outlines the types of personal information we collect, how it is used, and the measures we take to protect it. Our commitment is to ensure transparency, comply with Australian privacy laws, and give you control over your information.
By using our website, you agree to the practices described in this policy. We encourage you to read it carefully and contact us with any questions. Your continued use of the site indicates your acceptance and understanding of our privacy approach.
Information We Collect and Receive
We collect personal data directly from you and automatically through your use of our services, ensuring only necessary information for enhancing your experience is gathered.
Direct Information You Provide
- • Name, email address, and contact details submitted by you
- • Contact form and survey responses shared voluntarily
- • Information related to your orders or service requests
- • Content, reviews, or files you upload to our website
- • Details provided in any communication with our support team
Automatically Collected Information
- • IP address and general geographic location
- • Browser type, device model, and system information
- • Date, time, and duration of your site visits
- • Pages, posts, or services accessed during each session
- • Cookies and analytics data for performance improvement
How We Use Your Information
We use your information to manage your account, improve our services, provide customer support, and keep you updated on site features or changes.
- • Personalising content and user experience on the site
- • Responding to requests, feedback, or communications
- • Managing orders and processing transactions securely
- • Improving website performance and functionality
- • Sending updates on new features or relevant changes
- • Conducting analytics and internal reporting for optimisation
- • Ensuring compliance with legal and regulatory obligations
Our Privacy Commitment: We are dedicated to taking robust steps to safeguard your data, regularly reviewing security protocols, and remaining open about how information is managed and protected on virelathon.com.
When Information May Be Shared
We only share data when required by law, for service provision, or with your consent. Your information is never sold or used for unauthorised marketing.
Trusted Service Providers
We work with reliable third-party vendors for hosting, analytics, and support, and ensure all providers are contractually obligated to protect your personal information.
Legal and Regulatory Compliance
We may access or disclose your data to meet applicable laws and respond to legal requests from authorities.
Anonymous Usage Statistics
Aggregated, non-personal data may be shared for analytics and service improvements but never reveals your identity.
Your Privacy Rights Explained
You have the right to access, update, delete, object to, or restrict the use of your personal information. Please contact us to exercise these rights under Australian law.
- • Request access to your personal data we hold
- • Request correction of inaccurate information held
- • Ask us to erase personal data when appropriate
- • Request your information be provided in a structured format
- • Object to the processing of your data in certain cases
- • Limit how your personal data is used or shared
For all privacy rights requests, email or call us using the details below. We will respond promptly in accordance with Australian privacy standards.
Protecting Your Information
We employ technical and organisational measures such as encryption and access controls to reduce risks of unauthorised access or misuse of your data.
Technical Security Measures
- • SSL/TLS protocols to secure sensitive transmissions
- • Firewall and intrusion detection systems
- • Encrypted data storage for enhanced protection
- • Regular backups and system security checks
Organisational Safeguards and Policies
- • Staff training on privacy and data handling
- • Restricted access to sensitive information
- • Regular audits and compliance reviews
- • Confidentiality agreements with all personnel
How Long We Keep Your Data
Personal information is only retained for as long as needed to deliver our services, fulfil legal requirements, and enhance your website experience.
- • Stored for an active account and deleted on closure
- • Kept for as long as relevant to your usage
- • Held while your support request or query is open
- • Retained as required by business regulations
- • Stored until you opt out of communications
All data is reviewed regularly and deleted when it is no longer necessary for the stated purposes.
International Data Transfers
If transferring your information outside Australia, we ensure similar data protection safeguards are in place as required by local laws.
- • Transfers occur only when essential for service
- • Safeguards like contractual clauses are applied
- • Privacy Shield or equivalent frameworks observed
- • Your rights are upheld in international transfers
Cookies and Tracking Use
Cookies are used for site operation, preferences, analytics, and engagement tracking. Details are found in our Cookie Policy.
Cookie Types Explained
- • Required for core website functions and login
- • Monitor usage and help analyse improvements
- • Save preferences and enhance interface settings
- • Support features like chat and toolbars
Manage cookie preferences via browser settings at any time.
Policy Update and Changes
We may revise this policy periodically. Any changes are effective upon posting. Important updates will be communicated via the site.
- • Posting the revised policy on our website
- • Updating the policy effective date shown
- • Providing notice on key changes as needed
- • Email alerts for material updates if available
Regularly review this policy to remain informed of updates.
Questions or Concerns? Contact Us
Reach out for all privacy enquiries, requests, or feedback.
virelathon
66 Clarence Street, Sydney, NSW 2000 Australia
Phone: +61769173508
Email: content@virelathon.com
Policy last updated on October 24, 2025
Policy effective starting October 24, 2025